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TRAI mandates AI-led complaint centres, 16-hour human support

TRAI mandates 24/7 AI-enabled complaint centres, human support for 16 hours daily, faster appeals and penalties up to ₹20 lakh for mishandled cases. Source link

HNC
November 3, 2026 One Min Read
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TRAI mandates 24/7 AI-enabled complaint centres, human support for 16 hours daily, faster appeals and penalties up to ₹20 lakh for mishandled cases.



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